Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Puppetry Plus’ relationship with you in relation to this website.

The term 'Puppetry Plus' or 'us' or 'we' refers to the owner of the website whose registered office is 8581 Santa Monica Blvd., Suite # 476 - West Hollywood, CA 90069. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • All Muppet characters are copyright of the Muppets Holding Company. All Sesame Street characters copyright of Sesame Workshop. This is not an official Muppet or Sesame Street site, but part of a private teaching endeavor. Roberto Ferreira is an independent artist not employed by The Jim Henson Company, Muppets Holding Company, The Walt Disney Company or Sesame Workshop, nor does he represent them.

  •  Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America. 


  • Classes payment are non-refundable. Custom puppet building deposit are non-refundable as well.  


  • All class fees are non-refundable.  If you are unable to attend a class, contact us no later than 7 days before the class is scheduled to take place for a full credit for a future class of the same price.  If you let us know within 48 hours of the class, a $30 charge will be required to receive your credit.  Anything less than 48 hours, you are not entitled to any refund or credit.

  • Custom puppet building deposits are non-refundable. In the event of cancellation by the Client, the following cancellation payment shall be paid by the Client: (A) Cancellation prior to the puppets being turned in: 50 percent of the fee; (B) Cancellation due to the puppets being unsatisfactory: 50 percent of the fee; and (C) Cancellation for any other reason after the puppets is turned in: 100 percent of fee. The billing upon cancellation shall be payable within thirty days of the Client’s notification to stop work or the delivery of the pictures, whichever occurs sooner.


  • PuppetryPlus.com collects information from you when you use this Site. This information may include your name, user name, e-mail address, post office address, telephone number, payment information, and other personal data you enter when visiting this Site (collectively, "personally identifiable information" or "personal information"). We collect this information when you enter it voluntarily. In addition, we may collect certain information regarding your use of this Site, such as event preferences and the frequency with which you visit our site, for purposes of marketing, software development, statistical analysis and determining your interests to better serve you. We may combine the foregoing information with personally identifiable information.


  • Puppetry Plus reserves the right to refuse service to anyone.